Privacy Policy

Last updated: 15 September 2026

1. Who We Are

This Privacy Policy explains how Blissiva Leisure Group Ltd, trading as Blissiva Casino Hotel (Company No. 8734521, NZBN 9429041234567, registered office 10 Brecon Street, Queenstown 9300, New Zealand), collects and uses personal information in accordance with the New Zealand Privacy Act 2020.

2. Information We Collect

• Contact details you provide through booking or enquiry forms (name, email, phone number)
• Booking details such as arrival dates, room or service selected, and guest numbers
• Identification details collected at check-in or at the game floor entrance, for age-verification purposes only
• Basic technical data such as browser type and pages visited, collected via cookies (see our Cookie Policy)

3. How We Use Information

We use personal information to process bookings and enquiries, confirm identity and age for game floor access, respond to messages sent through this website, and meet our legal obligations under New Zealand gambling and hospitality regulations.

4. Sharing Information

We do not sell guest information. Personal information may be shared with regulatory authorities where required by New Zealand law, or with service providers who support our booking and payment systems, under confidentiality obligations.

5. Data Retention

Booking and identification records are retained for as long as required under New Zealand gambling and tax record-keeping regulations, after which they are securely deleted.

6. Your Rights

Under the Privacy Act 2020, you may request access to, or correction of, personal information we hold about you. Requests can be sent to blissiva@gmail.com.

7. Security

We use reasonable technical and organisational measures to protect personal information from loss, misuse or unauthorised access.

8. Contact

For privacy-related questions, contact us at blissiva@gmail.com or +64 21 763 5496.